Privacy Policy

Privacy Policy

Introduction

Welcome to http://pdr-equipment.autobodyshop-talk.com (referred to as “PDR equipment,” “we,” or “our” in this Privacy Policy). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive policy outlines our practices regarding the collection, storage, handling, and processing of personal information in compliance with various international privacy laws and regulations, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) from the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) of the United States
  • Colorado Privacy Act (CPA), Utah Consumer Sales and Privacy Act (UCPA), Connecticut Total Data Protection Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), and South Africa’s Protection of Personal Information Act (POPIA)

Scope

This privacy policy applies to all aspects of our website, http://pdr-equipment.autobodyshop-talk.com, including but not limited to our applications, services, products, and any related interactive features. Please note that this policy does not extend to third-party platforms or services accessed through links on our site. These external entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This policy covers various user interactions, including:

  1. Using our Applications and Services: As an authorized user, your activities within our applications and services are subject to this Privacy Policy.
  2. Visiting Our Websites: When you navigate through our websites linked to this statement, your behavior is tracked for analytics and improvement purposes.
  3. Communication with Us: This includes receiving newsletters, promotional emails, phone calls, or text messages (SMS) from PDR equipment.

Personal Data Collection

We collect several types of personal data, which can be categorized as follows:

  • Account Information: Details required to create and manage your user account on our platforms.
  • Payment Information: Data related to transactions, including payment method details and billing addresses.
  • Financial Information: This may include bank account numbers or other financial records, if you choose to make payments through us.
  • Purchase Information: Records of products or services bought from us, including quantities and purchase dates.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses and mobile phone numbers.
  • Location Data: Information about your geographical location when you interact with our services, often obtained through GPS signals.
  • Feedback: Comments, reviews, or suggestions you provide to improve our products and services.
  • Social Media Information: Data from social media platforms when you connect your accounts for seamless access or share content from our site on social media.
  • Product Information: Details about products you view, search for, or purchase on our e-commerce platform.

We collect this data through various methods, including direct user input, tracking technologies (like cookies), and third-party service providers.

Cookies

We utilize cookies to enhance your experience on our website and for analytical purposes:

  • Strictly Necessary Cookies: These are essential for navigation and functionality on our site. They ensure basic functionalities like login sessions and allow us to provide secure services.
  • Preference Cookies: We use these to remember your preferences, such as language settings or layout choices.
  • Analytics Cookies: These track user behavior on our website, providing insights into performance and areas for improvement.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of non-essential cookies are set.

Retention and Deletion

We retain personal data only for as long as necessary or required by law. Once the purpose of data collection is fulfilled, we securely delete or anonymize your information. Here’s a breakdown:

  • Account Information: Retained until your account is inactive for an extended period (usually 18 months).
  • Payment and Financial Data: Stored for as long as needed for financial transactions and tax purposes (up to 7 years).
  • Purchase History: Kept for customer service and analytics, typically up to 5 years.
  • Location Data: Depends on the purpose; for analytics, it may be retained for up to 24 months.
  • Other Personal Information: Retained based on legal requirements or until you request its deletion.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  • Encrypted Communication: All data transmitted between your device and our servers is encrypted using SSL/TLS protocols.
  • Secure Third-Party Processing: We engage reputable third-party service providers who comply with strict data protection standards to process data on our behalf.

Children’s Privacy

PDR equipment does not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us using the details provided in the ‘Contact Us’ section below.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data. Here are some common rights:

  • Access: The right to request access to and receive a copy of your personal data held by us.
  • Rectification: Requesting corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking for the deletion of your data, subject to legal exceptions.
  • Restriction: Limiting the processing of your data in certain circumstances.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format and transferring it elsewhere.
  • Objection: Objecting to the processing of your data for specific or all purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.
  • Data Portability (for EU/GDPR users): The right to receive your personal data in a structured, commonly used format and transfer it to another controller.

To exercise these rights or if you have any concerns regarding data privacy, please contact our Data Privacy Team using the details provided below. We will respond to your request within the legally required timeframe.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices and compliance with evolving legal requirements. Any significant changes will be notified on our website, and we encourage you to review it regularly.

Contact Information

For any inquiries, subscription cancellations (if applicable), or data-related questions, please contact us:

  • Email: [email protected]
  • Address: PDR Equipment Privacy Team, [Street Address], [City, State, Zip Code]